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Assistant Teaching Professor/Access Services Librarian, University of Southern Mississippi, Long Beach, MI

Description:

The University of Southern Mississippi invites applicants for a full-time, 12-month, non-tenure-track faculty position as Assistant Teaching Professor/Access Services Librarian in the University Libraries Gulf Coast Library to begin in the fall of 2022.  

The Access Services Librarian is responsible for the supervision and administration of circulation, document delivery, interlibrary loan, reserves, shelving, and the building use and security of Gulf Coast Library. The position reports to the Interim Head of Gulf Coast Libraries.  The position is expected to research trends in library access services and recommend new approaches to patron services and offerings.


Primary Duties and Responsibilities

1.  Manages the operations of the access services unit and resolves daily operational challenges to maximize unit efficiency; oversees circulation operations, including ensuring accuracy of patron and circulation records in the library services platform; ensures proper fiscal management of monies collected at the circulation desk; oversees document delivery and interlibrary loan operations, ensuring compliance with resource sharing agreements, vendor licensing agreements, and copyright laws as they pertain to ILL; oversees course reserve operations, including ensuring that copyright compliance is met; oversees shelving of library materials; monitors unit compliance with all relevant university policies and state and federal regulations and laws; coordinates policies and procedures with other access services personnel throughout the University Libraries system.

2.  Supervises access services staff, including student employees.  Responsibilities include, but are not limited to: leads the hiring search process, evaluates job performance, and, as needed, makes recommendations for termination; trains newly hired staff, provides ongoing training as needed, and facilitates opportunities for development of relevant knowledge and skills; plans, assigns, and directs work, while managing workload; revises position descriptions as needed; manages work schedules to ensure adequate service desk staffing during all hours of operation. Working evenings, weekends, and holidays in rotation with other Public Services personnel may be required.

3.  Coordinates matters of Gulf Coast Library building use and security to provide an environment conducive to learning and research; oversees building safety and security, including tracking and reporting maintenance issues; coordinates maintenance of building security systems, emergency exits, electronic door access controls, and elevators; coordinates with the University Police Department regarding library security; contributes to the development and execution of emergency procedures and ensures that access services staff on duty have received appropriate training on emergency response procedures.

4.  Ensures the provision of excellent customer services.  Activities include, but are not limited to: Resolves patron concerns in a professional manner while striving for a high degree of patron satisfaction; identifies and recommends changes to services, policies, and procedures to improve satisfaction with library services; develops and facilitates customer service training for access services staff and student employees.

5.  Participates in outreach initiatives that seek to engage students, faculty, and staff with library services, resources, and facilities.  Provides reference and directional assistance to library patrons in person, by telephone, and via electronic communication methods.

6.  Engages in scholarship and professional development activities and provides service to the Libraries, the University, and the library profession to fulfill the expectations of a faculty member. Performs other duties as assigned.

Minimum Qualifications 
Master’s degree in library and/or information science from a program accredited by the American Library Association or from an equivalent program accredited or recognized by the appropriate national body of another country; one year of supervisory experience.

Knowledge, Skills, and Abilities (KSAs)
Demonstrated knowledge of core access services functions: circulation, document delivery, interlibrary loan, and reserves.
Excellent written and oral communication skills and the ability to communicate effectively with a diverse group of individuals.
Strong customer service orientation.
Resourceful and determined to provide a positive experience for others.
Ability to effectively plan and delegate the work of others

Preferred Qualifications 
Additional advanced degree in a relevant academic discipline.
Demonstrated experience providing access services, such as circulation, reserves, or stacks maintenance, in an academic library.
Knowledge of copyright issues as applied to access services.
Knowledge of customer service principles.
Experience with the Alma library services platform, especially for fulfillment.
Experience with the Tipasa interlibrary loan management system.

How to Apply:

For more information and to apply, visit:

https://usm.csod.com/ats/careersite/JobDetails.aspx?id=2824&site=1