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Library Assistant III (2 positions), Bridgewater State University, MA

Description:

The two LA III positions have different tours of duty (i.e., schedules). When applying, please indicate your preference:
Evening LA III Schedule
Sunday-Thursday: 3:45pm-12:00am
Friday-Saturday: Off
Daytime LA III Schedule
Tuesday-Thursday: 7:45am-4:00pm
Friday: 8:45am-5:00pm
Saturday: 7:45am-4:00pm
Sunday-Monday: Off
Salary: $1,733.18 Bi-Weekly (Grade 14, Step 1)
This is an AFSCME paraprofessional position and is subject to the terms of that union agreement
(https://www.mass.edu/shared/collbargaining/AFSCME%202017-2020.pdf)

Essential Duties:

  • Serve patrons at our busy service point in all Library related inquiries.
  • Demonstrate sensitivity to and understanding of students from diverse backgrounds with a wide range of abilities.
  • Perform a variety of access services tasks and circulation duties as assigned, including checking library material in and out, answering phones, responding to online chats, processing items on-hold for patrons, unpacking and organizing deliveries from our library network.
  • Perform start up or closing tasks for specific shifts.
  • Answer basic reference and technology questions.
  • Perform various inventory control tasks, including re-shelving materials, shelf-reading, assisting with weeding of materials, and book stacks maintenance.
  • Assist patrons in the basic use of the library catalog and other online library databases.
  • Assist with recruitment, supervision, and training of student workers.
  • Create book and resource displays within the library.
  • Participate in library and university-wide library outreach efforts.
  • Gather, organize, and prepare monthly library service statistics.
  • Attend workshops, seminars, and other educational opportunities to enhance job knowledge.
  • Other duties as assigned.

Required Minimum Qualifications:

  • Two years’ experience as a library assistant in an academic library or public library, including at least one year in a supervisory capacity.
  • General knowledge of library services and workflows.
  • Commitment to customer service excellence/support to enhance an environment of equity,
    diversity and inclusion.
  • Effective oral and written communication skills.
  • Ability to deal tactfully with others and provide effective customer service.
  • General knowledge of computers and basic skills with Office 365 or other workplace productivity
    software.
  • Experience using library systems and equipment typically found in libraries (i.e., printers,
    photocopiers, scanners, and other hardware and software).
  • Ability to stand for prolonged periods, to bend, stoop, reach and push heavy book carts (up to
    40lbs.)

Preferred Qualifications:

  • Associate’s degree or higher.
  • Experience answering library reference questions.
  • Knowledge of library research, reference materials, and general library services.
  • Experience troubleshooting desktop computers and software (e.g., Windows 10, printer and scanner drivers, Microsoft Word and Excel, etc.).
  • Experience documenting policies and workflows.
  • Experience training others in processes, workflows, and policies. Posting closes August 7, 2022

How to Apply:

For more information about this position, visit: https://jobs.bridgew.edu