Client Services Researcher(Boston, MA)
Posted December 14, 2021
Description:
Keystone Partners, Boston, MA, is seeking a Client Services Researcher to be a core member of the Essex Client Services team with responsibility for conducting and producing high quality research in response to client and partner requests.
Responsibilities include:
- Conduct business research for clients and partners including target company lists, interview preparation, executive backgrounds, industry overviews, shopper dossiers, and other business research and specific requests.
- Identify new research resources, articles, and books and share them with partners and clients.
- Assist in ad hoc research requests from the sales team, parent company, and other company divisions.
- Generate targeted recruiter lists for client electronic and USPS mailings.
- Answer questions from clients regarding website resources and office technology.
- Assist with research special projects
- Maintain and track office subscriptions.
Education / Experience/Skills:
- Bachelor’s degree required. Master’s degree in Library Science from an ALA accredited program preferred,
- Minimum of three years progressively responsible research experience in a corporate or academic setting.
- Experience learning and/or using research databases such as Capital IQ, Crunchbase, D&B Hoovers, or Mint Global.
- Familiarity with Salesforce a plus.
- Proficient in Microsoft Word, Excel, and Outlook. Working knowledge of PowerPoint.
- Ability to work independently and collaborate with a team.
- Attention to detail and accuracy.
- Good communication and time management skills, and ability to prioritize work.
This position will work between 15 to 25 hours / week. Compensation ranges from $25 to $35 per hour, depending on level of experience.
How to apply:
Interested candidates are encouraged to apply to Essex Client Services Researcher or to email [email protected] with questions.
At Keystone Partners, we dedicate ourselves to making continued advances in building a diverse team that supports a global customer base. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.