Technical Services & Digital Content Manager, The Fletcher Free Library, Burlington, VT

Posted July 7, 2021

Description:

The Fletcher Free Library, located in downtown Burlington, Vermont, is seeking an enthusiastic, innovative, organized and future ready leader to join the library leadership team to fill our Technical Services and Digital Content Manager position. This position is mainly managerial but also has some public service hours.

Responsible for Technical Services operations throughout the Library. Plans, directs, and manages acquisition, cataloging, classification, and processing of all library materials, including digital content. Participates in the development and evaluation of services; and contributes to the development of the Library’s strategic plan. Represents the library and its collections by developing and maintaining community and professional contacts that assist with promoting the Library.

Essential Job Functions

SUPERVISORY & MANAGERIAL

Supervises three Librarian Technical Assistants plus technical service volunteers. Assigns responsibility, recommends appropriate discipline, identifies training needs, schedules, assigns, monitors, reviews, motivates and evaluates the work of assigned staff.
Demonstrates leadership, communicates clear directions, manages for results, and leads organizational change.
Provides training to all library staff to meet identified needs and improve performance for all library staff as identified by the Assistant Director and Director.
Manages the Technical Services team that does the ordering, cataloging, and processing of library materials and the automated functions of the library system. This work involves placing orders for library materials (including digital content) and receiving and checking shipments from publishers, cataloging materials, and making materials shelf-ready and maintaining the library’s automated system.
Establishes, monitors and evaluates overall program of service for Technical Services division.
Develops an annual plan for the allocation of the materials budget that meets the strategic direction and priorities of the Library ensuring that the budget is spent economically and efficiently. This includes managing the materials program budget including developing an annual budget, tracking expenditures, and making adjustments to expenditures throughout the year.
Fosters and maintains effective working relationships with vendors. Includes negotiating vendor contracts with approval of the Director.
Fosters and maintains effective working relationships with library consortia.
Assists with the library’s annual and strategic planning processes as they relate to library collections; monitors, evaluates, compiles data, and develops reports regarding organizational goals and objectives; uses data on and feedback from the community to aid in collection planning; completes an annual collection analysis based on collection statistics and makes recommendations for changes in the collection, including set up and design of shelving and space.
Determines collection size and philosophical direction in consultation with other staff and using community needs as the primary factor in collection development.
Provides direction and oversight for the development and promotion of the collection; works with publishers and vendors and various library departments to promote and market the collection, including but not limited to related programs and events.
Attends and presents at departmental meetings including interdepartmental meetings and Library Board meetings.
Develops and maintains community and professional contacts that assist with promoting the library or assists with staying current with library standards and best practices.
Assists in the development of policy and procedure especially as it pertains to the management of the collection that keeps pace with current best practices; maintains current awareness of issues and trends in library collections and services; reviews, plans, and implements new practices.
Stays aware of online services and access issues and monitors development of licensing issues.
Ensures that the Library upholds the principles of intellectual freedom and deals with formal requests for reconsideration of the collection.

GENERAL TECHNICAL SERVICES RESPONSIBILITIES

Performs original and copy cataloging for materials in all formats following national standards (AACR2, MARC) and classify and provide subject access to materials using national (DDC), LC subject headings and local classification systems.
Generates acquisitions, collection, and materials budget reports, and other reports as required.
Assists in budget planning and preparation related to acquisitions, cataloging, and materials processing and monitors expenditures
Oversees the central ordering and processing of the physical and digital collections; evaluates new products and special orders and makes recommendations for their purchase with the support of staff; establishes and maintains standard processes within the system (cataloging).
Responds to customer and public requests with approval from the director.
Communicates with the staff about the collection including opportunities for training.
Represents the library on local, state, and national committees, associations, programs or panels as directed.
Ensures the library’s automated system is functioning highly on the back end and on the patron side (OPAC).
Develops, implements and evaluates policies and procedures for Technical Services.
Develops and maintains the library automation system and automated administrative functions.
Supervises the cleaning and repairs library materials.
Improves minimum one (1) work flow or work process each year
Perform light custodial and grounds maintenance tasks as needed.

PUBLIC FACING

Maintains an awareness of current library issues and trends affecting all library departments; reads professional literature and attends workshops.
Assist patrons in the use of the library collections through reference interview and instruction in the use of public automated catalog, indexes, automated databases and appropriate references materials.
Assists patrons with computers, technology trouble shooting, printing, etc., while working at the Help Desk.
Maintain cataloging and authority databases.
Responsible for teaching minimum one (1) monthly library instruction course of choice to public.
Recommends new or revised procedures to enhance acquisitions, cataloging, classification, materials processing, digital management, ILS/OPAC functions and bibliographic and authority database management; develops, implements and documents approved changes.

Non-Essential Job Functions:

Performs other duties as required.

Qualifications/Basic Job Requirements

ALA accredited Master of Library Sciences and three (3) years of progressive relevant collection development library experience and/or public library reference experience.
Additional experience may be substituted for a degree requirement on a two-for-one per year basis.
Experience in computer technologies; database and internet searching preferred.
Experience in providing technology assistance to the public including accessing digital content, including downloading and streaming preferred.
Ability to interact with co-workers and the public in a professional and courtesy manner.
Working knowledge of the principles and practices of professional public library work including in-depth knowledge of books and reference sources required.
Ability to teach instructional courses to staff and/or public required.
Working knowledge of computer: word processing, Internet navigation and familiarity with automated library systems.
Ability to obtain a working knowledge of all department operations and procedures and relevant City polices.
Ability to keep abreast of new techniques and trends in librarianship.
Working knowledge of local government as well as local organizations and agencies providing community services and information.
Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
Regular attendance is necessary and is essential to meeting the expectations of the job functions.
Ability to understand and comply with City standards, safety rules and personnel policies.
Ability to communicate orally and in writing effectively.
Ability to assess volatile or potentially dangerous situations with patrons and follow library procedures.
Strong knowledge and understanding of research in an online environment.
Demonstrate knowledge of current literature and collection development.
Demonstrate wide general knowledge and familiarity with current events.

How to Apply:

To read the full job description and apply, visit: https://www.governmentjobs.com/careers/burlingtonvt/jobs/3128027/librarian-technical-services-digital-content-manager?keywords=technical&pagetype=jobOpportunitiesJobs