Information and Research Librarian Substitute, Framingham Public Library, Framingham, MA
Posted May 13, 2021
Description:
Position Purpose
This individual will work on an as-needed basis, primarily during evening and weekend shifts, under the direction of the Supervisor of Information and Research Services. Frequent contact with the public and other Library and Town employees requires the exercise of tact, diplomacy, and flexibility.
Flexible hours per week, evenings and at least one weekend shift per week required.
Essential Functions
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
▪ Staffs the research/information desk; responds to patron and staff requests for information in person, via phone, email, or chat.
▪ Assists patrons in finding materials and information using print and non-print sources with the online catalog and databases.
▪ Assist patrons with use of Public PCs and related software.
▪ Provides excellent customer service to patrons and establishes good working relationships with colleagues and staff.
▪ Responsible for keeping current with developing technology as related to Reference Services.
▪ Performs other duties as assigned.
Supervision Received
Works under the director of the Supervisor of Information and Research Services.
Job Environment
Work is performed primarily in an office environment with normal office noise and traffic.
Qualifications
Education, Training and Experience
Must have completed a Reference Services course from an accredited Master’s Degree in Library Science program.
▪ 1-year public service experience, library experience preferred
▪ Strong organizational skills; strong public service orientation and skills
▪ Ability to work under pressure
▪ Computer skills
▪ Familiarity with Microsoft Office and email platforms,
▪ Ability to assist patrons with and troubleshoot office equipment such as scanner, printer, copier, fax
▪ Familiarity with collection development, specialized reference subject areas, and/or automated sources preferred
▪ Tact, diplomacy, flexibility
▪ Familiarity with Spanish or Portuguese desirable
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be capable of operating miscellaneous tools and office equipment relative to this position which shall include, but may not be limited to: computers, copiers, fax machines and calculators. Ability to move around the facility, walking, sitting, bending, climbing, kneeling, carrying and stooping; Ability to use hand and finger motion with enough manual dexterity to use computers and handle library items; Lift up to 40 pounds, or greater with assistance; and perform other efforts as identified with normal library work. Communicate effectively with others, orally and in writing.
The City of Framingham is an Affirmative Action Equal Opportunity Employer.
The City of Framingham is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as central to municipality and community-wide excellence in the City of Framingham. In doing so, Framingham strives for a city culture and environment that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the city, their communities and neighborhoods in ways that helps to develop each individual’s capacity to confidently and competently engage within and across difference. Given an evolving national context and the richness in the demographic and linguistic profile of our city, the City of Framingham has made a significant commitment to addressing and enhancing its community climate, culture and multiplicity of service capabilities as a city. Please visit our website: www.framinghamma.gov/jobs
Full/Part Time
Part Time
Education
BA/BS
Salary
$23.18 – $31.64 hourly
How to Apply:
Please visit our website to apply: www.framinghamma.gov/jobs
For questions, please contact Deb Hinkle at [email protected].