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Research Analyst, MITRE, Bedford, MA


MITRE’s Information Services department is seeking a Research/Information Analyst to join our team of dedicated research professionals at the InfoDesk, MITRE’s corporate information desk. The successful candidate will conduct high-level, quick turn-around research supporting MITRE’s six Federally Funded Research and Development Centers (FFRDCs).

The InfoDesk is focused on chasing down answers to difficult questions, pulling together high-quality information in response to research requests, and fielding requests for documents and e-books. Staff relish the diversity of research topics and the opportunity for challenging work.

Responsibilities include:

  • Provide ready reference and research support, and leverage MITRE expertise through regular duty at the corporate information desk
  • Respond to virtual and face-to-face information requests using the full range of available resources
  • Compile citations and identify articles on various topics, technologies, or industries for awareness and research purposes
  • Provide training on digital library resources

Basic Qualifications:

  • Demonstrated ability to formulate complex search strategies; to search and locate information from various sources; to summarize and synthesize findings; and to place findings in context
  • Excellent customer service skills including an aptitude for understanding and anticipating customer needs and the ability to develop and maintain relationships with clients
  • Understanding of the research process and workflow
  • Proficiency with search engines and the Microsoft Office suite
  • Capable of working with frequent interruptions and able to pivot between tasks as priorities change
  • Strong interpersonal and communications skills with demonstrated ability to communicate effectively across level and function
  • Demonstrated ability to work collaboratively in a team environment and to effectively build partnerships
  • Commitment to continuous learning and able to learn new technologies quickly
  • Demonstrated ability to resolve problems in a resourceful and timely manner
  • Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Required Qualifications:

  • Bachelor’s degree

Preferred Qualifications:

  • MIS/MLS/MLIS or related degree/
  • Experience serving as a librarian in a corporate, government, or academic organization supporting engineers and other highly technical professionals
  • Knowledge of specialized information resources and databases in engineering, information technology (IT), health care/medicine, business, market research, military/defense, and/or government
  • Mastery of the reference interview
  • Knowledge of copyright policies and law
  • Proficiency with social media applications and SharePoint

How to apply:

This requisition requires the following clearance(s):


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