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Reference Department Manager, Westchester Public Library, Chesterton, IN


Westchester Public Library seeks a full-time, professional Reference Department Manager.

Primary Responsibilities:

  • Demonstrates excellent customer service skills and a consistently professional and approachable manner.
  • Provides reference and readers’ advisory to patrons of all ages in person and via phone, email, and other electronic methods.
  • Performs balanced, relevant, inclusive collection development of the adult fiction and nonfiction print collection; and the adult fiction and nonfiction electronic collection; and carefully monitors related budgets and expenditures.
  • Manages small group of part-time Reference staff.
  • Coordinates all inter-library loans and related processes.
  • Curates educational resource lists, bibliographies, and other materials to enhance user experience and promote Library resources.
  • Promotes Library programs and services when interacting with patrons and visitors.
  • Compiles statistics and prepares reports.
  • Follows Library policies and procedures.
  • Reports personnel, building maintenance, and security or other issues to the Branch Manager.
  • Seeks out and attends professional development and continuing education opportunities.
  • Participates in committees and special initiatives.
  • Other duties as needed or assigned.

This is a full-time position. Salary from $38,000 depending upon experience, with an excellent benefits package.

How to Apply:

The original job posting with full description can be found here. To apply, email PDFs of the following to [email protected] :

  • Cover letter explaining why you are interested in and qualified for the role.
  • Current resume.
  • Three professional references, to include one former or current supervisor.

Position open until filled.