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Museum Technology Specialist, Harrison Gray Otis House, Boston MA

Museum Technology Specialist (Full time, temporary through September 2013)

Classification: Non-exempt, temporary, non-benefit


Location: Position based at the Harrison Gray Otis House, Boston, Mass. Some work at other facilities may be required.


Description: Historic New England seeks to fill the temporary position of Museum Technology Specialist. The MTS will be responsible for assisting the Information Technology Officer and other staff as assigned in the day-to-day handling of technology support at a complex, multi-site organization. The position includes fielding help desk inquiries; assisting with hardware and software upgrades, infrastructure implementation and evaluation; and helping support the move of staff offices to newly-renovated space in Historic New England’s Haverhill facility. S/he may also assist with projects related to digital asset management or electronic records management as time and skills allow.


Qualifications: Applicants should have an undergraduate or graduate degree in technology, information science, computer science, or a related field, or equivalent experience. The position requires a thorough understanding of common desktop applications and operating systems, including Microsoft Windows XP, Windows 7, Microsoft Office, and Adobe Creative Suite. The successful candidate must have excellent customer skills, the ability to work with users with a wide range of skill levels, the ability to troubleshoot technology issues remotely via telephone and remote screen sharing, and an understanding of computer networking and telecommunications. Familiarity with databases, digital asset management systems, and other commonly-used software tools in the museum field is preferred.


Applications: Please send resume and cover letter to [email protected]. This position will be filled as soon as possible.